ISO 20000 certification is an international standard for IT service management, ensuring that organizations deliver high-quality IT services to meet customer needs and expectations. This certification outlines the best practices for managing IT processes, including service design, transition, delivery, and continual improvement. Achieving ISO 20000 demonstrates an organization's commitment to consistent service delivery, improved efficiency, and customer satisfaction.
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https://ias-indonesia.org/iso-....iec-20000-sertifikas