OpenText CCM Design: A Comprehensive Overview
Read more: https://www.multisoftsystems.c....om/article/opentext-
Data Integration is one of the foundational best practices. OpenText CCM thrives on accurate, real-time customer data from various sources like CRM systems, transaction databases, and external data providers. Seamless integration of data ensures that all communications are personalized, relevant, and up-to-date.
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