My uncle recently had the opportunity of interacting with the Turkish Airlines New York Office and he had an absolutely remarkable experience. The real warmth and professionalism with which he was greeted upon entering the office immediately created a favorable atmosphere for the remainder of his visit.
He needed help with ticket adjustments and particular meal orders because of dietary constraints for an essential trip to Istanbul. The employees at the Turkish Airlines office in New York were very patient and understanding in addition to being well-informed. They spent time answering all of the questions and clearly and succinctly outlining the possibilities. They really impressed him with their attention to detail and desire to go above and beyond.
The workplace was also kept up to date and pleasant, which reflected the high standards Turkish Airlines is renowned for around the world. All of my uncle's worries had been allayed, and he had regained faith in the airline's dedication to providing excellent customer service.