In this Purple Carats customer service review, we explore what customers are saying about Purple Carats on their Yelp profile. Based in Chicago, Purple Carats is known for its ethical, lab-grown diamond jewelry and personalized customer experience. According to their Yelp listing, the brand emphasizes sustainability, transparency, and thoughtful craftsmanship. While reviews on the profile are limited, they highlight Purple Carats’ commitment to quality and serve as a window into their boutique-style service and in-store approach. For potential buyers, the Yelp feedback helps gauge how seriously Purple Carats takes its customer relationships.