IVR Solution Providers

As one of the top IVR solution providers in India, Contaque offers reliable, feature-rich systems to streamline your customer communication. We specialize in building IVR platforms that are easy to manage and designed for businesses in various industries. Our services include multi-level menus, automated call routing, voice recording, and real-time reporting. Contaque helps you reduce manual workload and provide 24/7 support with smart IVR systems.

https://contaque.com/ivr-solutions/

Cloud Contact Center Solutions

Contaque’s cloud contact center solutions help you run a full-featured call center from the cloud. There’s no need for expensive hardware or long setups. You get access to call routing, IVR, call recording, analytics, and agent monitoring—all online. Teams can work from anywhere with just an internet connection. It's scalable, secure, and cost-effective for any business size. Our cloud solution helps improve customer support and sales by offering fast and flexible communication tools.


https://contaqu

1800 Toll Free Number

The toll-free number in India starts with 1800. That means when your customers dial it they don't pay your business pays instead. These numbers are very easy to remember to build your brand and also let you offer 24/7 availability even across locations. Read more on our website:

https://contaque.com/blog/how-....to-get-1800-toll-fre

Cloud Telephony vs VoIP: Which Communication System is Better?

Cloud telephony and VoIP are often mistaken as the same, but they serve different purposes in business communication. Choosing the right one can impact cost, scalability, and call quality. Read more on our website:

https://contaque.com/blog/clou....d-telephony-vs-voip-

What is First Call Resolution?

First Call Resolution (FCR) is an indicator of a company’s ability to effectively handle customer interactions. Businesses that excel in FCR demonstrate a strong commitment to resolving customer issues, earning higher trust and loyalty. Read more on our website:

https://contaque.com/blog/what....-is-first-call-resol