Mapping the Member Journey: From First Workout to Year 3 and Beyond
Welcome to the fitness adventure of a lifetime! Just like a well-planned workout regimen, mapping the member journey is essential for any fitness studio looking to thrive. Think of it as your GPS for guiding members from their very first workout to their third year and beyond. And trust me, this journey is filled with twists, turns, and some seriously rewarding milestones.
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